Wednesday Pre-Conference Sessions
Additional tuition will be added to your registration when you enroll in one or more of the Wednesday sessions.
Wednesday Sessions
DPLN - Leadership Meeting - Presidents & VPs Only
Cost: Complimentary
DPLN Round Table- Presidents & VPs Only
Dental Spouse Business Network Roundtable
Exclusively for dental spouse managers and their dentist spouses.
Dental Spouse Business Network Sessions
Exclusively for dental spouse managers and their dental spouses.
Sometimes you can’t just leave issues at the office because they ride home with you!
Sometimes you can’t just leave issues at the office because they ride home with you! Meet up with other managing dental spouses at the conference a full day including two roundtable chats and three powerhouse sessions.
Speakers include Janice Janssen, RDH, CFE, Kim McCleskey, and Geri Gottlieb.
Speaker information will be posted when available.
Benchmarks, Barriers and Breakthroughs: Behind the Scenes Strategies for a Successful Hygiene Department
Speaker: Rachel Wall
Benchmarks, Barriers and Breakthroughs: Behind the Scenes Strategies for a Successful Hygiene Department
A clinically skilled hygienist is essential to delivering high quality care. But what about the behind-the-scenes efforts necessary to support the delivery of that care and the implementation of new protocols and systems? We’ll look at real-life dental teams and the strategies they used to take service, systems, and profitability to the next level.
This program is designed for dental practice leaders who believe in empowering their team to drive positive patient outcomes that ultimately drive practice outcomes.
From this program, you will gain and learn:
- Awareness of current industry trends affecting dentistry and the dental hygiene profession
- Dentist-driven leadership tactics that will make or break hygiene profitability
- Understanding of common, but not so obvious, obstacles to implementing new services and process in your practice
- Knowledge of industry hygiene department benchmarks to determine opportunities for refining current clinical systems
- The difference between periodontal health and disease according to the AAP and apply this to diagnosis and treatment planning
- Insights into breakthroughs possible with teamwork and an open mind
Afternoon Session 1:30pm – 4:30pm
Additional Cost: $150 – does not include lunch
Approved for 3 CE towards AADOM Designations
Session is also approved for AGD/PACE CE
CeCe has been leading CEDR’s internal human resources operations since 2021 and brings nearly 20 years of management and HR-related experience in retail, non-profit, and healthcare industries. With a focus on strengthening the desired workplace culture, CeCe enjoys finding strategic, compassionate, and compliant solutions to business and HR needs. CeCe is a SHRM-certified human resources professional with a specialty credential in Inclusive Workplace Culture and a master’s degree in human resource management. CeCe lives in Tucson, AZ with her husband, daughter, and their two dogs and one cat.
Coaching, Conflict, and Culture: Elevating your Leadership Skills to the Next Level
Speaker: CeCe Wilson
This course delves into the role culture plays in workplace conflict resolution, how to foster healthy conflict and communication, and how to effectively manage disruptive conflict in the workplace. Don’t miss this opportunity to enhance your leadership skills and be part of creating a more harmonious and productive work environment.
This course delves into the role culture plays in workplace conflict resolution, how to foster healthy conflict and communication, and how to effectively manage disruptive conflict in the workplace. Participants will gain insights into effective coaching techniques and feedback principles, empowering managers and leaders to successfully navigate and resolve workplace conflicts with confidence. Through discussing realistic scenarios, participants will gain tools and strategies that can be applied on the job when conflict arises. Don’t miss this opportunity to enhance your leadership skills and be part of creating a more harmonious and productive work environment.
In this course you will:
- Understand the role that culture plays in promoting healthy workplace conflict and communication.
- Learn how to address disruptive conflict and find practical solutions.
- Become familiar with identifying warning signs during the interview stage to avoid candidates that will create conflict and cause disruption.
- Learn how to give coaching and feedback that gets results.
Afternoon Session: 1:30pm – 4:30pm
TUITION: $150 – (does not include lunch)
Approved for 3 CE towards AADOM Designations
Session is also approved for AGD/PACE CE
Presented by CEDR HR Solutions
Angela Boaz is a highly experienced professional with a remarkable 36-year career in the dental industry. Her extensive background spans roles such as Dental Assistant, Office Manager, and Director of Operations for 32 dental offices. For the past 26 years, she has been with Patterson Dental, where she has excelled in various positions, including Technology Advisor, Eaglesoft and Fuse Regional Manager, and currently as a Software Manager. Angela is also a seasoned presenter, having spoken at AADOM and numerous study clubs and user group meetings over the last two decades. Her passion lies in helping dental practices elevate their performance and achieve their goals.
Laci Serben has worked in the dental industry her entire career, including a position as Office Manager for many years. She’s been at Patterson Dental almost 20 years, holding various roles such as software and imaging technology advisor, CAD/CAM trainer, and most recently as a the Software Training and Development Specialist making her responsible for training Patterson’s entire team of Eaglesoft and Fuse trainers. Given her unique and deep knowledge and experience, she has presented numerous times at AADOM and industry tradeshows. Her training and lectures ensure that doctors and staff can engage with Patterson software to meet their practice goals. She also prides herself on her advocacy for dental practice needs in ongoing software development and enhancements.
Eaglesoft User Meeting – Learn from the Experts: Advance Your Practice with Eaglesoft
Speakers: Laci Serben & Angela Boaz
Join Patterson software experts at our Eaglesoft User Group session to learn how to make the most of Eaglesoft’s powerful features. Whether you are new to Eaglesoft or have been using Eaglesoft for years, this must-attend, half-day session will give you the tools, tips, and training you need to modernize your workflows and simplify your practice. Join us for a lot of fun and soak up as much Eaglesoft expertise as possible!
Join Patterson software experts at our Eaglesoft User Group session to learn how to make the most of Eaglesoft’s powerful features. Whether you are new to Eaglesoft or have been using Eaglesoft for years, this must-attend, half-day session will give you the tools, tips, and training you need to modernize your workflows and simplify your practice. Join us for a lot of fun and soak up as much Eaglesoft expertise as possible!
Some of the training topics you can look forward to include:
- Deep dive into Coverage Books – estimate to the penny on EVERY patient & improve your collections
- Reports – know what to celebrate, where your opportunities lie and take action
- SmartNotes – merge fields in AutoNotes are not just for the Clinical team
- Shortcuts, Tips & Tricks – save time, save your sanity
Afternoon Session: 1:30pm – 4:30pm
Complimentary registration for the FIRST 100 REGISTRANTS, compliments of Patterson Dental
TUITION: Cost after complimentary seats are filled, $150.00
Approved for 3 CE towards AADOM Designations
Session is also approved for AGD/PACE CE
As a dental assistant in the 1980s, Pamela Strahs developed a passion for the dental industry. She has managed a general practice and spent 22 years as a practice administrator. After certifying as a Dentrix trainer, Strahs started her own consulting practice specializing in staff development. She joined the Henry Schein One team of consultants in 2018, bringing with her a passion for sharing her industry knowledge to assist practices with increasing revenue, improving patient retention and decreasing staff turnover. She works to empower practices to make decisions and take actions that bring them closer to their ultimate vision of growth and success.
Mastering Dentrix: Unleash the Power of Your Practice Management Solution
Speakers: Pamela Strahs & Andrea Gallimore
Embark on an electrifying exploration of Dentrix, the dynamic cornerstone of modern dental practice management. In this captivating three-hour course, we’ll unveil the hidden gems and powerhouse features that will supercharge your dental office operations. From mastering practice management essentials to uncovering advanced functionalities, this immersive journey is tailored for those ready to revolutionize their practice.
Brace yourself for a whirlwind adventure as we delve deep into Dentrix’s arsenal, equipping you with the tools and insights to propel your practice to new heights. Get ready to ignite innovation, optimize efficiency, and unleash the full potential of Dentrix like never before!
Embark on an electrifying exploration of Dentrix, the dynamic cornerstone of modern dental practice management. In this captivating three-hour course, we’ll unveil the hidden gems and powerhouse features that will supercharge your dental office operations. From mastering practice management essentials to uncovering advanced functionalities, this immersive journey is tailored for those ready to revolutionize their practice.
Brace yourself for a whirlwind adventure as we delve deep into Dentrix’s arsenal, equipping you with the tools and insights to propel your practice to new heights. Get ready to ignite innovation, optimize efficiency, and unleash the full potential of Dentrix like never before!
Course Learning Objectives:
- Navigate Dentrix Effectively: Gain confidence in using Dentrix’s reports for appointment scheduling, patient charting, treatment planning, and insurance management.
- Boost Practice Efficiency: Learn time-saving strategies and customization techniques to optimize daily workflows and productivity.
- Drive Practice Innovation: Explore innovative ways to utilize Dentrix to adapt to industry trends, improve patient engagement, and foster continuous practice growth.
- Unlock Advanced Functionalities: Discover how to leverage Dentrix’s reporting tools, communication features, and integrations for enhanced patient care and practice management.
Afternoon Session: 1:30pm – 4:30pm
Complimentary registration for FIRST 100 REGISTRANTS, compliments of Henry Schein One
TUITION: Cost after complimentary seats are filled, $150.00
Approved for 3 CE towards AADOM Designations
Session is also approved for AGD/PACE CE